Shipping Policy
All orders shipped with careful packaging to protect and ensure saftey of contents during shipment. The default delivery methods is China Post or HongKong Post Airmail. The customers also can select the China EMS that is faster than the airmail. General delivery time to major countries is 20 to 35 days. If you prefer an alternative shipping method or we find an item can be shipped for a much lower rate, we will adjust the shipping cost accordingly. We are not responsible for wrong or undeliverable address so make sure your address is correct and the buyer will be responsible for any demurrage or return fees.


Return Policy
Items that are received damaged will be accepted for a refund within 30 days of receipt.
For all other returns, we will accept unused merchandise within 30 days with original receipt. In this case, shipping is non-refundable. They must be under resalable condition, and man-made defects are not guaranteed, such as broken, scratched and so on. Shipping & Handling rate is fixed and non-refundable. It covers not only shipping cost, it includes packaging, postal, warehousing, etc. Please contact info@ecigarettesaler.com before the return.


China Post Airmail Tracking Site:
http://www.17track.net/IndexEn.html

EMS Tracking Websites:
China: http://www.ems.com.cn/english-main.jsp
USA: http://www.usps.com/shipping/trackandconfirm.htm?from=home&page=0035trackandconfirm
Canada: https://em.canadapost.ca/emo/basicPin.do?language=en
HongKong: http://www.hongkongpost.com/
New zealand: http://www.nzpost.co.nz/Cultures/en-NZ/OnlineTools/TrackAndTrace/Track+and+Trace.htm
UK: http://www.parcelforce.com/
Ukraine: http://www.emsukraine.com.ua/form.shtml
Spain: http://www.correos.es/ENG/13-MenuRec2/01-MenuRec21/2010_c1-LocalizadorE.asp
France: http://www.chronopost.fr/transport-express/livraison-colis/cache/bypass/pid/701
Australia: http://ice.auspost.com.au/
Italy: http://www.poste.it/online/dovequando/controller?action=start&subaction=raccomandata
Ireland: http://track.anpost.ie/track/trackone.html
Ice Land: http://www.postur.is/english/index.html
Swizerland: https://www.swisspost.ch/